Casey updated me throughout the process of my routine oil change. I ended up need a few filters replaced and a new tire. He did everything possible to make things easy for me by providing me a courtesy vehicle. Everyone at this location provides consistent excellent customer service. I have been going to the Northeast Shadeland Ray Skillman location for years. I have purchased two vehicles there.
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Excellent and professional. The team did a great job, and was helpful. They let me know what was the status of the car so I could make a decision. Thanks!
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Found the vehicle I wanted and came through on evrything they promised. Very impressive and I appreciated that and will remember in the future.
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Great customer service from Casey. Extremely pleasant to work with and kept me informed of everything that was going on.
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Friendly and quick. The job was completed in the time they estimated. Options were given for wiper blade replacement. That is all
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I really liked our salesperson, Roodson Edmonds. He is personable, enthusiastic, not overly pushy and always looking for ways to meet his customer’s needs.
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The gentlemen I work with in the Service Department are always kind and helpful. Get me right in and right out.
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Your service dept was incredibly efficient, courteous and facility was very clean. Your team accomplished our first oil change and total car check; delivered before promised timeframe.
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Everybody was friendly , they had snacks for people waiting for services . Very clean building , restrooms was unbelievably clean
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The people in your service center were excellent and very professional. I was very happy with the services performed. I have nothing else to add.
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Amy was great at showing us what we wanted to see and wasn't pushy for the sell. She let us drive the interaction and was there for any questions or concerns we had.
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Good service, kept me informed. Called me several times to let me know status, showed good customer service skills. I have always been pretty happy with service here.
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I always get good service at the Mazda dealership the price is a little higher than fast lube places and it requires an appointment but otherwise it’s good
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Experience met expectations. Service writer attentive and informative. Pleasant surroundings for wait while service being completed. Wait took a little longer than expected but was confident work would be done professionally. Thanks for a good service experience.
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Great service but expensive, 65.00 for oil change is too high! Will look for a cheaper, next change! Thanks, I do enjoy the vehicle 😬
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Prompt attention. Good service delivered on a timely basis. Suggested service issues are covered in good detail with prices listed. Friendly and qualified staff in Service Dept.
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The Northeast Ray Skillman Mazda crew do an excellent job with my service. It was a little backed up the day I got my car serviced, but they still got my car in quickly and took care of it. Great service, fair pricing, and I will use again.
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Very helpful through all phases of my purchase. I bought a used car that needed some work. Everything that was agreed to was taken care of perfectly.
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I was in and out in record time. The service manager explained all service work that was need and found discounts that made to price a little better. The service department is always professional and quick to bring a smile to ones face.
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Got me in right away and both gentlemen were so kind! They went above and beyond to make sure my problem was solved so quickly.
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Always prompt and great service. Was covid responsive in waiting areas. Work was done and information provide in fast time and everyone very friendly during the time I was there.
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Excellent people to work with. I came looking for a used cx5 and left with a new one. I love the car, I would recommend this dealership to friends
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1630 North Shadeland Ave • Indianapolis, IN 46219
Get DirectionsOpen Today! Sales: 9am-7pm
Open Today! Service: 8am-6pm
Open Today! Parts: 9am-6pm