
Ray Skillman Northeast Mazda Testimonials A sincere THANK YOU to all our favorite customers!
I would like to give a big shout out and thank you to Savannah Hamilton.Not only is she a great saleswoman she's an all around great person.She loves her job and helping people,we talked for quite a while getting everything ready to sign my contract.She also took some pictures of me and my husband after we made our purchase and we will cherish those pics.She is such a people person with a great attitude for her job and life in general.Give that lady a raise ☺️
Mikayla was great. Have been to a lot of dealerships and Northeast had been the only one that took the time to go through all the features of the car, never felt rushed, and are willing to work with your needs. Offered me the best deal. Would recommend. 10/10.
My wife Amy Lewis had put a request on a Vehicle. Austin immediately got in touch her asap. Scheduled an appointment for a day that was convenient for us. Drove from Cincinnati to look at this Vehicle. The dealership made everything super smooth. I couldn't get over how easy everything went. Place was super clean, and professional.
Original dealer of "bait & switch" estimate for tires. Last month I blew a tire. I prefer to take my vehicle to the dealership because they know what they're doing (or so I thought). I authorized a tire replacement $280. I was really clear that I work in a jail and cannot be reached; to please call my spouse. Staff did not read that (written CLEARLY on the drop off envelope). So Jessica texted & left voicemails. She went ahead and put the tire on. I received a video of my remaining tires (which 2 needed replacing). Again, Jessica calls & texts my number instead of the one we REQUESTED. She quotes $860 (buy 3, get 1 + alignment & balance free). I call to approve it, but the price is now $1600! Jessica is NEW & misquoted. Ray Skillman won't honor the quote. Pretty shifty. If they aren't going to honor quotes, maybe Jessica shouldn't have been left on her own to do them. Ray Skillman wouldn't honor a quote they gave me. That's on them, not me. Unless they honor the quote, I will continue to tell me story. Bait & switch shouldn't be tolerated, nor celebrated, but it is at RAY SKILLMAN MAZDA on Shadeland.
I had an wonderful experience with Jordan and Nick. They really showed me that they cared about getting me in an vehicle. They both went to back for me and I greatly appreciate it. I will definitely be referring people to Ray Skillman Northeast.
Everyone was extremely helpful and courteous and on top of their game and got me the deal I needed and wouldn’t let me out without it. Truly grateful for Mikayla and team! Everyone was awesome
The people there are very friendly and know how to make things easy for their customers.
My husband and I worked directly with Alexsandra and she was wonderful! She was helpful, sincere and friendly. She helped us figure everything out and always returned my call if she was out when I called. She was extremely helpful and informative while we were deciding on a car. Everyone there was great to work with and very helpful and kind. We will continue to encourage others to shop at Ray Skillman North East when looking for a car. Thank you! 😉
Extremely please with me recent experience with Ray Skillman NorthEast mazda! Very friendly, and accommodating!
Its tough to find a car right now with the inventory shortage but Alex and the team made it very easy.
No customer service skill, terrible follow up. Do not use this dealer..EVER!! They do no return calls and do not forward messages. Their phone system is horrible and I called ten times to order mudflaps. Never did get them because the dealer doesn't know how to redeem Mazda e-gift cards. Sales Manager does not have your best interest in mind so get everything in writing.
This dealer continued to contact me after I ask him to stop. They want me to upgrade my current vehicle and I’ve told them several times I am not interested. I finally had to get nasty. I was very happy with the service I got when I purchased my vehicle (different salesman and also Ms Flores) but this guy needs to stop!
I was extremely pleased with my recent experience with this dealership. I had a special request that was granted and every person I dealt with was friendly, professional and did the utmost to make sure I was taken care of. Hats off to you!
We had a trainee help us. He did a very good job and was very friendly and personable. The oil change was done w/in the time quoted and was left clean.
Ray Skillman East worked me into the schedule today and quickly resolved a tire issue for my 1-week old car. The issue was not under warranty but they understood my concerns and had my car ready, good as new and was amazing in working out a better than expected fix. They were wonderful!
Scheduling a breeze online. Service was friendly and helpful, price for service was fair. They caught a nail in our tire...pretty amazing find and timely as we were set to travel in the next few days.
Ray Skillman Mazda East provided excellent and friendly service. I am very pleased with the service and the work was completed quickly. Thank you very much.
It was a great experience. The service personnel were positive and helpful. I am pleased with the work completed and the time it took to complete it.
Great staff, friendly and reasonable, i felt very comfortable waiting during my oil change and felt welcomed by all the staff. i also met Bram Epstein from sales, and he was very nice and informative about deals if i was interested. Very Happy with this team
Was taken of respectfully. Dustin was very pleasant and knew what he was dealing with. Took care of the problem in a satisfactory amount of time.
Service was very smooth and efficient. Kept me informed during the work being done, treated us very well. Highly recomend them for service on your vehicle.
Came for oil change. Dealt with Casey. Very personable and easy to deal with. Estimated the time it would take and finished in less time.
Great service again! Forgot his name, but special thanks to the gentleman that helped me set up the new Mazda app! Awesome! I appreciated the time & effort he took to show me all the great features.
Good service, kept me informed. Called me several times to let me know status, showed good customer service skills. I have always been pretty happy with service here.
I always get good service at the Mazda dealership the price is a little higher than fast lube places and it requires an appointment but otherwise it’s good
Welcome to Ray Skillman Northeast Mazda
Thank you for making your way to Ray Skillman Northeast Mazda, your certified Mazda dealer serving drivers throughout Indianapolis and the surrounding areas. At our dealership, you’ll find a solid selection of new Mazda models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Mazda technicians on hand with the skills and equipment to handle all manner of maintenance services, as well as a full stock of authentic parts. Be sure to view our service specials to receive a discount on common maintenance items. Make your way to Ray Skillman Northeast Mazda in Indianapolis today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 317-375-9500.
Ray Skillman Northeast Mazda Indianapolis, IN
1630 North Shadeland Ave, Indianapolis, IN 46219
Hours
Sales
- Monday - Friday: 9:00 AM - 7:00 PM
- Saturday: 9:00 AM - 7:00 PM
Service
- Monday - Friday: 8:00 AM - 6:00 PM
- Saturday: 8:00 AM - 1:00 PM