Very friendly and courteous. Even the salesman who sold me the car several months ago remembered me. Was under construction but will be nice when done.
Franklin was amazing in his service from the moment we stepped foot on the sales floor. Brandy did an amazing job convincing us that we'd get the best appraisal for our trade-in and receive a reasonable deal on the car we wanted.
My salesman Franklin was very patient and extremely helpful. He wasn’t pushy and made the experience very easy. I didn’t spend hours in there waist of my time. Financing was quick easy and to the point. Upon delivery of my new vehicle I was shown exactly how my new car works. Thanks again!
I love how friendly the staff is and how they work with you when you're having an emergency and don't know what to do.
It was great working with our salesman, Daniel. He made the buying process easy for me and my wife. Definitely would recommend to family and friends.
Ease of scheduling. Accurate service. Professional and courteous staff. Constant contact and updates during service. All staff are committed to customers' positive service experience.
Swift and easy. Technician joined me on test drive, I was seated in a nice room, mediator conveyed info efficiently and also checked other general things on car
It's easy & convenient. The staff in service are always friendly and nice. As a matter of fact everyone I encounter are!
Speedy in and out, video of the techs work, and walk around was outstanding. Always have plenty of snacks, and good coffee free to customers!
Casey is awesome, a true asset to your company. He is always very friendly, helpful and treats customers with cortesy & respect. I didn’t have an appointment that day but was in the area so I stopped to see if they could replace my headlight. He not only took care of my car but also mentioned about how they could buff out the inside of my light domes, a problem I’ve had since I bought the car and have mentioned several times that I couldn’t see good at night, not one other person told me about that ...
Everyone was friendly and made sure I was comfortable waiting and kept checking back to see if I needed anything. The wait time was not extreme.
salesman worked very hard to get us the car we wanted and in a timely manner- thank you! not easy to do in the pandemic
I Recently purchased my very first car through these guys and my experience was great!!! Jeremy was so helpful and professional through the entire process. Not only did he get me the car I wanted but went above and beyond to make sure I was satisfied and was very informative every step of the way.
THANK YOU JAMES I LOVE MY TRUCK I WOULD RECOMMEND YOU TO ANYONE WHO NEEDS A VEHICLE... PLEASE TELL RAY SKILLMAN TO HIRE 100 MORE PEOPLE WHO ARE AS NICE AS YOU.....
Its tough to find a car right now with the inventory shortage but Alex and the team made it very easy.
Great people with great attitudes. Made my buying fun and entertaining! I won’t buy anywhere else. Anytime I needed something they were right on top of it!
Franklin, my sales specialist/salesman, was amazing. I’d recommend him to anyone. He was attentive, made it personable, and made sure I was taken care of every step of the way. My Finance manager(s) were fantastic as well and made sure I understood everything in the contract. If we could refer finance managers, id refer him 10/10 as well.
The sales team i worked with was amazing!! They went out of their way to make sure i was able to drive away!! Savvanah and James were super helpful and thier cheerful attitudes and determination made the long process easy to sit thru!!
Great place to shop for a new car and service!
The information given about my new car thanks so much for your help and knowledge.thank you I had excellent service and would be glad to return for any work needed to my car 🚗
the whole team were very friendly and helpful. my sales rep Deandre (spelling) was extremely helpful and listened to what i wanted and got it for me at a reasonable price. the finance person was also great.
I recently purchased my first car from here. The staff is wonderful and very attentive. I was originally looking at other dealerships, but Savannah assured me they were awesome and could get me the best deals (she was correct!). Between Savannah and James, who helped me make sure I was getting the best deal and making it happen for me, this was a wonderful first time - buyer experience. I will definitely recommend them to anyone in search of a new car. I'm happy to have them as my car dealership! Wonderful people!
Everyone was low pressure and accommodating. We appreciated the flexibility in helping us purchase our car. This was the third new Mazda I have bought from this dealership.
How quick and efficient the team is. I always get in and out and the are always good about communicating what’s wrong with my car.
No pressure and very patient with my decision making and in educating me on car and it’s technology. Worked with me financially to get the monthly payment where I needed it to be. Wonderful to work with for sure!
Great dealership! Friendly staff! Daniel was great about going over all features of my CX-9 and helped me find the perfect vehicle.
The service was A++ from the moment I got there. Enjoyed the respectful and quick service. I would recommend to others.
They do what they say they take care of the customer that's why I bring my 2008 Mazda to a Mazda dealer.
The Service Dept is friendly and earnestly wants to take care of my car. I trust them to do just that.
Always nice and very helpful. Facility is always very clean as well as the maintenance staff. The waiting area is nice and the sales people will even offer to get you a cup of coffee.
The whole experience was very easy from start to finish. We had gone to another dealership who would not honor the Costco Auto Program "Because they didn't have to since the cars were such high demand" Needless to say we left.
The service manager was very helpful & nice. On that day it was National coffee day & he gave me a $5 gift card to Starbucks. Now that was unexpected.
Great service! I would highly recommend Daniel! He works hard and gives a great deal! Best dealership I’ve come across! 10/10. They will help you get into a car quick! Thank you so much!!!
I only had an oil change and tire rotation. It was completed quickly and the interior of the car was covered during the process. Pleasant experience.
Prompt, professional and courteous service. Everything needed to ensure long term maintenance from the vehicle was completed to my Satisfaction
Very professional. But in hurry at end of day. Would not deal and very very low trade in, when Manager even told me that would give a great deal on the trade.
This is the best place to get your car checked out. The people are so nice and helpful!
Friendly and listened to me so that the service issue was quickly and correctly resolved. I enjoyed the outside picnic tables in the shade to avoid close contact with strangers.
Easy quick sale. Sales representative, Bram, was knowledgeable and great to work with. Will definitely keep you all in mind when we trade up in the future. If everything works out with our 2021 CX5 I can see us getting into a CX9 in the future.
Efficiency, employees were friendly and communicative throughout the whole process. The facility was clean and easy to access. Would recommend
Savannah and James are AMAZING! They helped me get into an amazing car (2015 Kia Optima). The process was easy (for me at least!). They’re both helpful and knowledgeable AND friendly!!! 🥳 I absolutely LOVE my car. It’s more than I even wanted! 5 Stars. Highly recommend.
I purchased a CX-3 from here and they were very helpful in helping me find what I needed. Alex Flores in particular was kind and made the car buying experience a breeze. Since the purchase of my car early last year, I have taken it to their service center for every oil change and have been quite happy with their services. Would definitely recommend to anyone looking for a sensible vehicle from a reputable dealer.
Very courteous service and knowledgeable staff. I was able to schedule appointment and get my car in in a reasonable amount of time. Thanks for the loaner car
Fast, friendly service! They got me in for my appointment early and took care of me right away. They had later appointments available than the other dealerships I saw.
Fast, friendly service! They got me in and out quickly. They had later appointments available than I saw at other dealerships.
All the staff was friendly and helping and I would definitely refer and I will be back back for my second vehicle
My salesperson Roodson Edmond, was incredible. Friendly, professional and worked very hard to make my experience a great one. Live the car and had a great buying experience.
The service guy was very professional, informative, and polite. He answered all our questions and addressed our concerns about our car. We were offered refreshments. The space was clean.
Great service with great customer service!! Everyone was super nice and easy to talk to! Will always recommend this location and service.
I spoke first to Brandy by phone she was easy to talk. We met in person from that point I worked with Sam Andersen. I found him engaging professional and not at all pushy to make a sale. He listened to what I wanted in a vehicle and the kind of payment I was looking for. The car I test drive was a black CX-5. This was not the vehicle I came in to see. I told him I liked silver blue then black but didn’t want red white or black. Luckily for me he found the the color ...
Friendly, prompt, worked with me to find best solution. Sent me home in loaner car while they worked on mine
Ray Skillman Northeast Mazda has always been very attentive to my questions and needs for my Mazda 3. I feel I am getting my value for the dollars I have spent with Ray Skillman Northeast Mazda.
Very courteous and not pushy. My salesman, Franklin was very courteous, even though he was busy he always checked to make sure I was okay and that I had something to drink.
Great experiences with both the parts and service side of RS NE Mazda. If you are looking for the most effective solution to your problem, they are some of the best I've encountered in the Indianapolis area.
Fast, friendly service and a knowledgeable parts staff that educates as well as understands. Keys cut and programmed in about 30 mins. Fast.
They were able to get my car in immediately and complete everything that needed done in one day. It was nicely vacuumed and washed when I got it back too!
Liked the Salesman Nick, enjoyed interacting with the other members of your team. Finance department was smooth and helpful. Presentation of the vehicle after cleaning was not good. The techs that showed the capabilities and adjustments and features well and in a professional manner.
Sam was my sales rep and did a great job making sure I got exactly what I wanted. Teresa,manager also worked hard to help me get the vehicle I wanted. They made a great team Love my Soul Red Crystal CX-5!
I was offered a free oil change & tire rotation which I wasn't aware that I needed yet, but would need soon, eliminating the need for a return visit.
How fast the turnover was for my trade in , How professional every one in this dealership was. this is my third car from them and they really take care of their customers.
I was very pleased with my last visit to this Mazda dealership! I experienced friendly staff, excellent costumer service, efficient service to my vehicle. I would without question recommend this location for your buying and car service needs!
??? The buying experience was great. Not sure about the after purchase service. We will have to wait and see.
Prompt, courteous and friendly. They were able to answer my questions and got me the answers I needed. I love my MAZDA. Thanks!!
Daniel was our salesman. He was informative about the cx30 we were leasing. He was very friendly and made the overall experience better. From sales people, to finance was nothing but professional and friendly. We have gotten 5 leases from Ray Skillman and every time it has been a great experience. Thanks again Daniel and Ray Ray Skillman team.
Took the time and patience to make sure I could get into a safer new to me vehicle, and kept us within our monthly amount we wanted to pay 🙂 Rich (James) was absolutely amazing and so was Chelsea!
nick and sam are the dream team. i hate car dealerships but i love ray skillman mazda - thank you guys!
Pleasant knowledge sales staff who made it easy. They had the car I wanted and gave me a great deal allowing me to drive off in the new car I wanted.
I'm going to name drop. HUGE shoutout to Chelsea Marcum, who was absolutely amazing. She listened, was empathetic, talked to me like a friend, a neighbor, not just a customer, and went above and beyond to help me out. Rod Goodwine understands life happens, and worked with me on a budget that didn't break the bank. Impeccable service, thank you both so much!
I usually deal with Casey Braun I have the most absolute best customer service with him, he is so awesome!! Casey let’s me know what’s going on with my vehicle and what’s recommended but is not pushy he says whenever your ready to get it done. Hands down he’s the best and friendliest and makes you feel welcome!
The customer service is always outstanding. I have purchased my last 4 cars with Ray Skillman and will remain a loyal customer because of the superior customer service and quality of the vehicles.
We have been going through this service department since 2012 without any issues. My recent visit, Casey was quick and courteous. The stated time expectation was spot on.
Nick Kincaid was super helpful and his timeliness and effort was excellent! Theresa was very helpful as well and it was a pleasure to meet GM Mark Galvan!
This was my first visit, coming from Lafayette IN. I was welcomed and someone walked me through the diagnostics. The gentleman that checked me out was new and extremely helpful.
They were thorough with my car inspection and gave me affordable options! I walked out a satisfied customer😁😁😁😁😁 I will definitely be referring friends!
1. Friendly people 2. A blind of backgrounds and people in the employed. 3. Reasonable charging on oil changes...which led to buying two new vehicles...cars.... 4. A very notable difference...i.e...much better on all accounts, than your Northern location.
The service department folks are friendly & helpful. Even everyone passing through the waiting area is pleasant. They even washed & cleaned my car!
Service was completed on time. I did not feel like I was being ripped off. The service advisor was very professional and appeared to be honest.
The work on my car was done within the expected time. Great communication from the members of the team. This is the second car I've taken to Ray Skillman Northeast Mazda for service. I trust the service department to treat my car well.
The staff was very friendly. I was offered refreshments several times by different people during my 2-hour wait for service.
Very Fast..awesome service, finished within an hour, staff is very nice, the waiting area is clean and relaxing as well.
Courteous and happy people greeting you at 7:00 am. Follow up conversations regarding the services needed. Ensuring you are aware of how to best service your vehicle.
best we ever had the staff was friendly and very helpful. They answered our questions and were pleasant to visit with.
Service staff was great. Very professional and knowledgeable. Service staff was friendly and I was taken care of quickly. Casey and Hank were great.
Everyone willing to help you solve your problems. These guys will help you achieve whatever you need with no excuses. Everyone knowledgeable about their products. Great customer service experience overall. Thanks to Nick Kincaid, Anthony Rork, and their assistant. They are all amazing people and professionals! Got my first car here (Mazda cx-30) here a month ago.
The process was a pretty easy process. And I did not think it was overly drawn out. The salesperson and the finance manager worked with me to get a payment I was comfortable with.
Leasing my new Mazda CX-9 was an easy and did not take a long time. The staff even came to my home assist me will completing the process. This was GREAT! I don’t have a lot of time to sit in the dealership. Teresa Smith and her team took care of everything in a very timely manner.
I'll have to say that this was among one of the best car purchasing experiences I've had. From beginning to end, the entire process was seamless. I explained my financial situation to Savannah (my wonderful salesperson who is pictured with me next to my car) and James (my financial guy) and both offered sound advice for financing, payments, insurance, warranties, etc. and different vehicles to try. I never once felt pressured into purchasing the car I ended up buying, and was even told that if I didn't like it after a week, I could bring it back ...
Everyone was very polite and made me feel comfortable. I will definitely return for future service. I’ve never felt so comfortable coming to a dealership.
The communication was great! service was fast and very pleasant. I will continue to bring my car to this location.
Greeted by name. Friendly and professional staff. Fair service recommendations. Provided courtesy vehicle so I didn't have to wait. Cleaned inside in addition to exterior wash. A
Courtesy, punctuality, accuracy, service and clean facility always greets the customers. There is no better dealership in the Indianapolis area.
The service of the man who helped me. He is very nice and friendly. He gave me great service and I could tell he cared about my car.
Sam my sales person was exceptional, professional, and very knowledgeable. The facility was clean and T T he finance department was also great to work with.
I visit the service department and the manager there was very professional I don't remember his name but he's very professional.
The best salemans very friendly and detail oriented. Very knowledgeable about the cars they are selling. Try to get you the best deals they can and try to work with you.
Friendly and quick service. Finished ahead of quoted time. I was happy to see the protective paper and plastic in the car was removed before I drove away.
This was the easiest car buying experience I've ever had! At no point in the process did I feel pressured, and Bram answered all of my questions fully.
Savannah and James were really friendly. I enjoyed the experience at Ray Skillman. I will be back for my next vehicle. I hope that they will be there.