My sales person , Eli M., was very knowledgeable. He was attuned to my needs and cares about the role that he plays . He went above and beyond for me & was very patient w me . The staff is very charismatic & also caring .
Clean facility, quick service, polite employees. I laughed, I cried, the experience became a part of me. Have a good day.
Service is always quick. The service department is always clean and inviting.The staff is second to none. Will always come back
Ray Skillman Mazda is amazing and they really care about there customers , Every one from the man who greets you all the way to the GM are truly amazing, I highly recommend them for a car
Scheduled appointment pretty quickly and got in quickly. Really like the video of the inspection too! Total cost was just a bit high, but that's the times we live in right now.
Professional, great service. Service started on time, facility send video with the inspection making it easy for the customer to follow up on potential repairs.
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Bram Epstein and supporting staff were all wonderful and very helpful. Very clean facilities and very knowledgeable in their products.
Professional and friendly staff kept us updated. Quick! We did not have an appointment as we broke down and were towed in on a Friday night. Our car was ready before 2 pm on Saturday!
Pleasant employees. Like the video of service. Very clean facility. Use to have free snack area but nothing there when I was there the last time.
It was timely and everyone I worked with was very nice! Even the people who sold me my car came by to say hi while I waited on my oil change!
Professionalism, caring, incite, family oriented.. followers up with customer concerns even after business transactions. We appreciate the above and beyond service to help us walk out with a vehicle.
I really enjoyed how friendly and accommodating everyone is. From the moment myself and my family walked in it felt as if we were a priority it felt as if someone cared about us getting into a reliable vehicle within our budget. Aaron and Mikayla helped in every way they could whether it be with help getting a hold of the social security office to finding the right bank and insurance to work with us. They got us in a 2017 Nissan rogue that was from Japan how cool showed me all my features and gadgets. After having it for almost ...
They made it very easy to trade-in a car on which I owed. I ended up leasing & spending more, monthly, than anticipated but worth it.
The people there are very friendly and know how to make things easy for their customers.
My husband and I worked directly with Alexsandra and she was wonderful! She was helpful, sincere and friendly. She helped us figure everything out and always returned my call if she was out when I called. She was extremely helpful and informative while we were deciding on a car. Everyone there was great to work with and very helpful and kind. We will continue to encourage others to shop at Ray Skillman North East when looking for a car. Thank you! 😉
The friendliness of all employees we met, the ease of the transaction and the knowledge of the employees. We will return to this dealership in the future.
My service writer was courteous and kind he kept me well informed every step of the process the video was nice.
I highly recommend this ray skillman. I wasn’t fully in a position to get a car I felt but, the employees here are awesome and got me into something I could afford. They worked with me so much they just don’t understand the blessing they gave me. The feeling of having my own vehicle has been restored, I’m truly great full to those who helped me today you all made my entire year doing this for me. I will tell everyone I know to come to y’all if in need of vehicle. I’m just so ...
I appreciate the transparency of the video inspection and that I can watch it repeatedly and share it with others. This helps in my decision making to make the best choice’s possible. I also am always treated with respect by the service associate (Casey) who never pressures decisions and takes his time to explain things.
Dealing with Casey, as I’ve said before he is awesome, treats you with respect, courtesy, friendly & helpful, always pleasant. Definitely an asset.
The salesperson and the finance person were both effective and very prompt. The entire process took far less time than expected
Super quick had my oil change done in about an hour, kept me updated throughout and I loved the video!
Everything Al was very professional and he explained everything well . I will continue going there for my all my repairs as long as I own my vehicle
Was kept up to date as my car was being worked on. They did a great job and I am completely satisfied. The staff was very friendly.
Top customer service Excellet! From the very moment we stepped out of our car the service was excellent and we quickly found our vehicle.
Aaron did an amazing job. He handled all the footwork. So when I arrived I literally had nothing to do.
Savannah was great in handling our needs for the vehicle. She was friendly and knew all about the vehicle. And answered all of our questions
Fast and easy to schedule the appointment. Had me out in no time. I just went in for an oil change, Jalen was courteous enough to remind me of future recommendations to ensure my vehicle will stay on top shape. Friendliest staff I’ve ever met. They all made sure to say hello.
Great job by Jalyn keeping me informed of progress on my repairs over four days in the shop and extending the loner.
Everyone there from Mikayla, Bram, managers and finance made me feel welcome even other salesman said hello and made you feel comfortable. They are very attentive and want to make sure you are happy with your purchase. Also I love your hours and availability when you walk in every one greets you and makes you feel you are in the right place. Excellent customer service.
Friendliness and a all around pleasant attitude from everyone I came in-contact with. The art of negotiation.Professional but fun staff.
Very friendly and they worked to find something based on what we told them. However, I would have purchased a new vehicle if that option had been presented.
the team there seems to be growing and getting better and in time i think they will. Thank You N.E. Mazda
I had been working with the sales team to make a determination on my next vehicle and the TEAM did not disappoint! From my sales person to the sales manager and finally with the finance manager the experience couldn't have gone smoother.
Everything about this dealership is fantastic! I came back 1 week later to purchase another vehicle. The associates were so pleasant. Ian Ryan was absolutely the best rep I have ever dealt with (and I have dealt with a lot!)
I had the best experience with Ray Skillman NE Mazda. I just got my very first car with Alex Flores. She helped me through all of the steps and answered all of my million questions. She made me feel comfortable and knowledgeable. She even was very honest with me when I had my eye on a car that would be a little out of my price range and helped bring me down to earth. And I’m the days I had questions or needed to some one else, usually Paula was ready and willing to help me any way I ...
Thorough explanation of services and quick performance on the work done. The staff was professional and cordial. Facilities were clean and convenient.
Always friendly and helpful. Love the newly updated facility. Staff is always honest and helpful. Keeps on point with appointment time.
Excellent service- Very easy to work with and they were very helpful finding the vehicle I was looking for! Thank you
Alan Tarver, my service advisor, was great to work with! He was very professional, conscientious and extremely helpful. He explained things to me and made me feel valued as a customer.
Alan was an amazing help in the service department! Very positive experience with a dealer I had never used before.
Timely an overall pleasant experience . Fixed and on the road on time. Courteous staff that kept me informed. I would recommend you
My salesman Nick Kincaid always has my best interest and needs in mind. The service department is always for helping and professional.
The quickness of getting my car in for service. The constant updates I received on the status of my car. Videos of car in service showed that it wasn't outside waiting to come into the shop.
I was going through a very stressful time, when I called and spoke with Alan. He was empathetic, professional and knowledgeable when assisting me. I also appreciated that he accepted payment over the phone and left my keys at the showroom desk, since I was picking up my car after the service department closed. He made sure that the gentlemen at the desk knew that I would be stopping in and that my invoice had already been paid. Alan is a true asset to your organization.
The salesperson, Ty, was amazing! She helped me narrow down my options and helped me pick a vehicle that was in my price range AND it has everything I wanted. She did most of the shopping for me while I was at work. All I had to do was show up and test drive.
All staff were professional and extremely friendly and courteous. I was given updates on the status of the service - love the video of the inspection
The entire experience was (mostly) painless. I was able to select a car online and the day it was landed, they called. I had pre qualified so I was in and out in about 2 hours. A few days later, I had a roof rack installed and they gave me a discount and even sent me a video showing the installation so I would know how things went.
Alan is the best service manager I have ever dealt with. He answered all my questions and worked around my schedule.
The Service Department At Ray Skillman Northeast Mazda has always been top notch with me. They have always answered my questions and explained all situations.
We were wrapping up a road trip when started to have issues. We came here and the staff was amazing! They fit us in for a diagnosis and once we knew what was wrong they jumped right onto fixing the problem and had us on the road in less the 2 hours total. The staff was all so nice and helpful...really glad we made the decision to stop when and where we did!~
I found the most helpful enteraction was the video showing what the tech was finding in real time. The clear pricing and knowing what is recommended. Friendly technicians and clean facilities are also a big plus setting Ray Skillman above the standard.
Friendly service. Love the video of what they check on your car. Waiting area is very nice and has drinks and snacks.
Able to work me in to help get 95K maintenance done before going on our annual Fall trip out West.
Very friendly staff, smiling faces everywhere. Willing to joke around and have a good time while going through a stressful time. They did NOT make me feel pressured.
Your staff was very friendly and cared about my wishes. Their professionalism was obvious; everything went very smoothly. I could not be more pleased with buying my car.
They really like to get to know you. Guaranteed to leave with a car ! Aaron, Dalton, and Justin are great.
Professional, friendly staff. Service was performed in timely manner with service team. My Mazda CX5 is a great product and very pleased with purchase.
Ray Skillman Northeast Mazda is greet! Pressure-free buying experience, friendly staff, great service department, and they always follow-up to ensure you are satisfactory.
So many positives! First, the entire service staff was very friendly & helpful. I was waiting while car was serviced. I had asked for an ETA & was told probably between 60-90 minutes. It was my 5,000 mile check & they actually had me done in about 40 minutes. I was happy & impressed! Then I once again want to say how much I love the feature where the tech sends you a video while waiting to show everything he is looking at and showing the conditions. Really assured me I’m not being upsold & I learn a bit about the ...
I didn’t know exactly what I needed. Daniel helped me get exactly what I wanted. Mark made sure financing was the best. Everyone in the process treated me like family and made sure I purchased exactly what I needed.
I’m a repeat customer. Everyone was knowledgeable, professional and very friendly. I had a wonderful buying experience with this dealership.
Mr Williams was very personable, professional, & thorough. He honored his commitment for service & follow up to keep me informed about the status of my car.
Casey is awesome! Great service! Happy to drive an hour to get my CX-9 serviced at this location 🙂 Will continue to do so. Friendly staff, awesome people.
Never a long wait and the service advisor is always courteous and professional. Don’t mind the cross town drive to get here.
Really good service!!!! Really helpful and friendly! Jeremy Falcom was really good and make the process really easy and friendly for me and my family.
Everyone at the dealership, from sales to finance, was helpful. They went above and beyond to make this a great experience.
It wasn’t crowded, my car was done pretty quickly including extra detail work which was awesome. Thanks for the great service experience!
Nathan was awesome! He greeted us as we arrived and was very friendly and knowledgeable. The waiting room was comfortable and had free drinks and snacks which was a nice touch.
Polite... Direct love how the estimate is done and it was pretty fast service! Coffee and chips was a plus!
I’m always treated professionally they let me know what the problem is with my car what has to be repaired what should be repaired and what can wait I was treated as if the customer really matters
The service experience is always professional and courteous. I trust the work being done on my car. The addition of the video inspection, giving me the opportunity to see my car while it’s in the shop is very helpful. The service team went above and beyond expectations, including buffing a scratch on the car at no extra cost.
Efficient and on-time and communication from service department was excellent. I particularly enjoyed the videos sent to me regarding cost estimates and showing the things the mechanic checked out
Friendly greeting, clean waiting room, fast service. A quick and easy oil change and tire rotation. I will come back in the future.
Very pleased with my recent experience with Ray Skillman North East Mazda! Processes for service were smooth and performed quickly Very friendly and accommodating !
My SA Casey was very professional. He took the time to explain the tech's diagnosis and suggest a course of repair. When the repair was taking longer than estimated he offered use of a courtesy vehicle.
Extremely please with me recent experience with Ray Skillman NorthEast mazda! Very friendly, and accommodating!
I loved the video explanation, I had time to watch it before the Service Manager, Casey, talked to me about what needed to be done. It was very thorough, with a checklist of items, some of which I had taken care of and the rest I will have done later in June.
Lance was very acknowledged by what I wanted and came through very satisfied will definitely go back in the future
Daniel and Franklin were so nice and worked with me and got me the car I wanted and the payment I could afford !
Kevin was very helpful, in helping me to find the car I wanted ever since I test drove it on the Westside at Ray Skillman's, but they wouldn't deal with me then. But the CX30 was up higher then.
The salesmen was amazing. Roodson Edmond arranged and took care of everything. Including getting the car to and from Ziebart on his day off. The staff around Roodson really helped out with it being his day off.
Got me in when I needed it after having issues on vacation. Awesome experience. We went to a dealership in Stroudsburg PA and they let us know we could drive home safely.
The transaction was very smooth and the price of our car was very reasonable. Great experience. Everyone was very friendly and courteous.
I love the new spacious lounge. The employees were friendly. I liked the inspection video which was sent to my phone.
It was an easy process and I love the new procedures you have in place--video of service, an option to add services, etc.
I liked the nee service facility. All the staff were friendly, professional, and kept great communication the whole time when servicing and repairing my vehicle.
I felt the staff was very friendly and accommodating. I was quick in and quick out with my service. I appreciate the new video feature they have so I can authorize work from my phone too.
Truly a professional team they have put together there!!! Casey, Joshua, Wesley, Nathan, and even their Newest Service Advisor, Felicity were all available to help me as soon as I pulled in through their NEWLY BUILT Service Drive!!!
Other than you have my wife's name listed on my car, I was happy with the courteous and fast service. Liked the video follow up.
The people at Ray Skillman Northeast are a pleasure to work with! I will always return to Ray Skillman NE because they treat me well.
The Service Department has always been very helpful with clarifying any concerns or problems I may have. They make sure I understand.
Great employees, loved the video of my car and the service they were providing coffee and snacks are a plus too!
All was well fast modern and good attention from employees, i like the new renovations in progress its going to look great
The Service was very quick for an oil change, and the staff were very friendly and upbeat ! Very helpful, would recommend
Made the process smooth and easy. I was short on time and they didn’t keep me in the dealership for hours. Pleasure doing business here.
Everyone was very friendly and helpful. They took the time to answer questions. I have never had this much of a great experience anywhere else.
I liked talking to the tec's. They didn't talk down to me, and worked to get the job done. I know my way around cars, but almost never let on that I do, so I can evaluate what's being told to me. Rayskillman has always done right by me.
great service at this facility. speedy service and helpful employees. love the technology at the service center. video tool was awesome